Privacy Policy

This privacy policy (“Privacy Policy”) is an integral part of the Terms of Use of the Website (“Terms”) available at www.queenstate.in  and should be read in conjunction with the Terms. Terms not specifically defined in this document shall have the meanings ascribed to them in the Terms. 

We, www.queenstate.in , operate as a service provider, based in New Delhi, India – 110086 . In this Privacy Policy, references to “you” and “User” mean any person submitting data to us, our agent, or the Website. 

For any comments or suggestions, please contact us at our New Delhi address or via email at infoqueenstate@gmail.com . 

Data protection is vital, and your privacy is of utmost importance to us. We commit to using your information, including your name and other relevant details, only as outlined in this Privacy Policy. We collect information only when necessary, and we retain it for a duration required by law or relevant to the purpose for which it was collected. 

When you visit the Website, you can browse anonymously without providing personal details. During this anonymous visit, we cannot identify you unless you have an account on the Website and log in with your username and password. 

The Website will use the information collected from you in compliance with applicable laws, including the Information Technology Act, 2000, and its rules. The data will be used for completing transactions and as required by law. 

We may collect various information when you place an order for a product on the Website. This includes your name, email address, postal and delivery addresses, telephone and mobile numbers, payment details, IP address, and personal information obtained from social networking sites if you register through them. 

Please note that the Website may log and store the duration of your use. 

The collected information may be stored in electronic or physical form. By using the Website, you authorize the collection and storage of such information. 

We collect, store, and process your data for processing your purchases, handling claims, and providing services. This includes processing payments, delivering products, and informing you about the delivery. 

We may share information with our affiliates, employees, agents, service providers, sellers, suppliers, banks, payment gateway operators, and other entities as required by law. 

Your name and address may be shared with a third party for product delivery purposes, such as a courier or supplier. 

Your actual order details are stored and accessible through your account on the Website. You undertake to treat your personal access data confidentially, and we do not assume liability for password misuse unless caused by our fault. 

We do not share personal information with third parties without explicit consent. We do not sell or rent personal information for marketing purposes without consent. 

Under no circumstances are we liable for the loss, damage, or misuse of your information. 

We use cookies to enable various app features, storing user preferences and trends to improve user experience. You can change your browser settings to accept or reject cookies. Any information collected through cookies is used to enhance the website experience. 

We do not rent, trade, or share personal information for marketing purposes without consent. We reserve the right to disclose your information to a legally-compliant third party. 

The Website is not responsible for any loss, damage, or misuse of your information. If you object to your information being used this way, please refrain from using the Website.