Frequently Asked Questions

Queen State aims to process and dispatch all orders within 48 business hours. Estimated delivery times range from 4 to 7 business days, depending on your location. For specific delivery timelines:

• Metros & Tier 1 cities: 3-4 working days
• Tier 2 & 3 cities, rural areas: 5-7 working days
• International orders: 7-15 business days

Note: Alterations may affect shipping times based on the extent of changes required.

If you receive a package that appears opened or tampered with, kindly refrain from accepting it. Immediately inform our customer support team at 09818388898 or infoqueenstate@gmail.com.

In case of a damaged or incorrect product, contact our customer support at 09818388898 or infoqueenstate@gmail.com . Ensure the product remains unused and provide images of the damaged or wrong item.

While we strive for color accuracy on our website, variations may occur due to device screens. Colors on our website are represented as faithfully as possible.

If an item is missing from your order, contact our customer support team immediately at 09818388898 or infoqueenstate@gmail.com.

All products from an order will be shipped together as a single shipment.

While cancellations are infrequent, unforeseen circumstances may lead to order cancellations. Our support team will keep you informed if your order is canceled.

To cancel an order, reach out to our customer support team at 09818388898 or infoqueenstate@gmail.com.

For prepaid orders, refunds will be processed within 2-5 business days after cancellation. The amount will be credited to the original payment method.

Yes, Queen State ships orders worldwide.