Shipping Policy

At Queen State, we highly value our customers' time and money, making every effort to ensure the delivery of their purchased products in optimal condition, either on or before the committed date. To achieve this, we've partnered with renowned logistics/courier companies such as Delhivery, Shiprocket and Ecom Express.

Delivery Timeline:

The delivery timeline is influenced by the customer's delivery address, with a general estimate ranging from 2-5 days. For Metros and Tier 1 cities, delivery may take approximately 3-4 working days, while for Tier 2 & 3 cities and Rural areas, it might extend to 5-7 working days.

Shipping Charges:

Pan India: We proudly offer free shipping across India. In case of order cancellation (within 24 hours of placing the order), loss, or non-delivery to your preferred location, the entire order amount will be refunded. 

If your parcel arrives damaged or tampered with, we kindly ask you to refuse acceptance. Contact our customer care at 09818388898 or email us at infoqueenstate@gmail.com  mentioning your order number. We assure you that we will make our best efforts to arrange a prompt replacement delivery for you.